Step 2. Download and complete the “Booking Agreement” below. Our PDF document is fillable.

 

Step 3. Upload the completed “Booking Agreement” to the link below.

 

Step 4. If you’re paying the deposit via Bank transfer/Paypal, upload your proof of transfer (screenshot, email, etc.) to the link below.

P/S: If these steps above are too complicated for you, please go ahead and call us or send us a text message. We are always here to help ;)

 
 

Cancellations & Refund

CANCELLATION

Long-term:

ₒ Canceling more than 30 days before arrival date: Guests receive a full refund of security deposit.

ₒ Canceling between 20 and 10 days before arrival date: Guests receive 30% of the security deposit.

ₒ Canceling 10 days or less prior to arrival date. Security deposit is non-refundable.

Short-term:

ₒ Canceling more than 10 days before arrival date: Guests receive a full refund of security deposit.

ₒ Canceling less than 10 days before arrival date: Guests receive 30% of the security deposit. Security deposit is non-refundable if the total duration is less than 7 days.

EARLY DEPARTURE

Long-term: A minimum of a full 29-day notice is required to receive a full refund of the security deposit. Reservation is non-refundable if notice is < than 29 days. Notice: when departing before 29 days, electricity fee is not charged but the room rate will be adjusted (due to monthly discount is no longer applied.)

Short-term: A minimum of a full 5-day notice is required to receive a 30% refund of the security deposit. Reservation is non-refundable if notice is less than 5 days or the total duration of stay is < than 5 days. Notice: when departing before 7 days, the room rate will be adjusted (due to weekly discount is no longer applied.)